The client was an Indian software development center owned by one of the top 100 banks worldwide with software professionals working overseas and in India. The Brief
To improve performance through enhanced cultural sensitivity and effective communication. To prepare professionals for international assignments. Our Approach
- Identified gaps between company professionals and client expectations.
- Designed a program to bring about a paradigm shift in attitude towards international culture and communication styles.
- Conducted a training program followed by a 3-month mentoring period.
- The management of the company and its clients found visible improvement. Within a month 5 professionals from the batch were sent on site.