The client was a franchisee of a US based international IT service provider. The company provides IT advisory services to IT and non-IT industries throughout India. The Brief
To identify and address team issues that impact performance negatively. Our Approach
- Took a multi disciplinary approach to study the behavior at the individual and organizational level.
- Identified factors directly and indirectly affecting group synergy and performance.
- Recommended improvement in systems and processes, role clarity and organization structure.
- Provided a time-bound action plan for execution of recommendations.
- Monitored progress and provided mentoring services where needed.
- Higher levels of individual and group performance achieced.
- Overall business performance parameters improved considerably.