The client was an Indian subsidiary for software development of a British Government owned company. They were in the business of recruiting, training and employing professionals for the purpose of developing software at locations the world over. The Brief
To study the requirements for familiarization of professionals on international cultural sensitivity and help them adapt to international environments easily and perform at higher levels. Our Approach
- Reviewed the intake of professionals.
- Identified areas where inputs were required.
- Recommended approach to training.
- Executed training.
- Monitored client satisfaction levels and changes in requirements.
- Trained over 1000 professionals in 5 years.
- Customer complaints reduced to negligible levels.